Terrific finances department, Travis is a pleasure to work it. Helpful sales people, Randy made sure we were received everything we could within our budget. Shaun gave us the best trade in price possible and helped us get the payments we were comfortable with. We are very happy customers and will continue to be Jackson Dodge customers.
I found Dylan in the service department to be attentive and he addressed all of my questions and concerns promptly. Thank you, Dylan! My vehicle needed the radiator replaced, which I was not overly thrilled about, as the vehicle is just over 80,000km and I purchased the vehicle brand new. My warranty expired this past May (just my luck). This repair left me without a vehicle overnight, but Jackson Dodge provided a complimentary taxi to and from the shop, which was much appreciated! Upon further research on online forums, I found other Jeep Wrangler owners (2014+) with similar issues with the radiator leaking/cracking anywhere between 30,000-80,000km. Seems a tad suspicious to me. I will be following up with Chrysler directly to see what may be done with this obvious manufacturing flaw. I strongly feel they should recall the radiator and be replaced at no cost to the owner! Thank you to those at Jackson Dodge for your dedication to quality customer service.
Was a great visit! Treated well and was happy with the level of service!Having the appointment was in and out in great time!Only thing was a few oil drips on fender but they ended up cleaning it up once I pointed it out!Overall this visit was great and glad I decided to go there instead of the other!Amazing customer service and great smiles One note would be to replace the waiting room seats :-) Thanks Jackson dodge
Bought a used car and received excellent service. Randy was great! He wasn't pushy like most car salesmen but gave us room to explore our options. Definitely recommend to others!
We recently bought a used Jeep Liberty, then received a recall notice and made the repair appointment . The gentleman who took my information and vehicle was friendly and prompt and called for a curtesy drive home. The young lady came out within a minute or two and was also friendly and we made small talk. The Jeep was repaired by the end of the day and a pickup ride was offered, I declined it as I was finishing my volunteer day and my friend was able to drop me off. The receptionist was also friendly and and I was on my way home in no time. Great staff, organized and great customer service.
Jackson Dodge is a Canadian Car Dealer based in Medicine Hat, Alberta. Jackson Dodge is located at 1500 Strachan Rd SE, Medicine Hat, AB T1B 4V2, Canada.
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