Buyer beware. Does not accept returns. Bought a part that he steered me towards and it did not fit my unit. Tried to return it and he said "sorry, no returns." There was no sign up anywhere in his shop stating this policy. Frustrating to deal with, won't be going back.
Tye is most honest and upfront seller I have came across. Honesty and integrity are part of his game. I have bought many brands here Cyrus, Rega, Bryston, Wireworld, Kimber, Creek, Marantz over the years and will continue to do so.
After purchasing $2500 worth of equipment I found that some of it didnt work properly. I came to have the issues looked at, and I have never been treated so rudely and condescendingly in my entire life.I purchased two identical turntables, one worked properly, one didnt.After describing the issue I was told that I Shouldnt even be complaining and that what I bought is nothing in the world of Hi-Fi and that I might as well have bought a toaster.Followed by the proprietor and his friend telling me they wouldnt even listen to the equipment I bought. W the actual F.
Ty is the MAN !! First purchased from him in '91. I am genuinely sorry for your ears if you are purchasing gear elsewhere.
Audio Excellence is a Canadian Electronics Store based in Medicine Hat, Alberta. Audio Excellence is located at 640 3 St SE, Medicine Hat, AB T1A 0H5, Canada.
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